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Shipping Policy

Last updated: August 2026

1. Delivery Area

We currently deliver nationwide across Ghana. We don't ship internationally at this time.

2. Production Time

Most items are 3D printed after you order, rather than shipped from existing stock, so please allow production time before dispatch — this varies by item and order volume. We'll confirm an estimated timeline with you on WhatsApp after you order.

3. Delivery Time & Cost

Delivery time depends on your location — typically faster within Accra than to other regions. The exact delivery fee and estimated arrival window is confirmed with you directly on WhatsApp once your order is ready to ship, based on your address.

4. Order Tracking

We coordinate delivery directly with you over WhatsApp — you'll hear from us once your order is confirmed, again once it's dispatched, and you can check your order's status anytime from your account.

5. Failed Delivery Attempts

Please make sure your delivery address and WhatsApp number are correct at checkout — if a delivery can't be completed because we're unable to reach you or the address is incorrect, we'll be in touch to rearrange, and a further delivery attempt may carry an additional delivery fee.

6. Damaged in Transit

If your order arrives damaged, see our Refund & Return Policy — we'll replace it or refund you at no extra cost.

7. Contact Us

Questions about a delivery? Message us on WhatsApp at +233 54 684 1117 with your order ID.